Order Processing Training
The Order Processing Training helps sellers understand how to manage and fulfill orders received through the Government e-Marketplace (GeM) portal.
Training Fees : 15,00/-
Duration: 3 Hours
Introduction
The Order Processing Training helps sellers understand how to manage and fulfill orders received through the Government e-Marketplace (GeM) portal.
It covers each step — from receiving an order to delivery and payment — ensuring smooth and timely execution.
Objectives
- To understand the complete order processing flow on GeM.
- To learn how to accept, ship, and close orders.
- To ensure timely delivery and compliance with buyer requirements.
- To help sellers manage invoices and payments efficiently.
1. Introduction to Order Processing
- What an order is
- Why order processing is important
- Customer expectations
2. Order Receiving
- How to take an order from the customer
- Important details: product, quantity, address, payment
- Basic use of the order entry system
3. Order Verification
- Check product stock
- Confirm product availability
- Cross-check order details
4. Order Preparation
- Basic packing steps
- Select the correct product
- Pack without mistakes
5. Billing & Payment
- Create an invoice
- Understand payment methods
- Confirm payment
6. Shipping & Delivery
- Choose the right courier
- Use the tracking system
- Confirm delivery
7. Order Closing & Documentation
- Maintain complete order records
- Update the customer
Online
Training Mode
